Please allow 24-72 hours for a response.

Instrument Repair Request

2021. Voigt Music Center

Good Playing Condition (GPC) or VMC Rental: Our technicians will evaluate your instrument to determine what is needed for proper operation.  If the repair will be under $95, they will go ahead with the repair.  If the repair exceeds $95, they will call or email first to get an approval from you or the instrument's owner.  

This is the standard FREE service for any Voigt Music Center rental.

This option does not fix cosmetic issues such as dents or missing lacquer, and is only ensuring that the instrument plays as it should.

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VIRMA Coverage: VIRMA stands for Voigt Instrument Repair and Maintainance Agreement.  This is a maintenance and service protection offered to anyone with an instrument they own that is director certified and has been put in Good Playing Condition by our repair technicians.  If you have purchased VIRMA for your instrument, check this box.  If you haven't purchased VIRMA, but would like to, check the GPC box, and put in the comments section that you would like to inquire about pricing for VIRMA.

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Estimate Only:  This option is for if you desire to only have an estimate done for GPC on your instrument.  This can also be for specific issues, cleaning, and/or other services. Once the estimate is completed, you will recieve a call or email for an approval.  Repairs will not be started until authorization is received, and you will be put into the queue.

 

       

Evaluation for Trade:  This option is for if you would like us to evaluate your instrument for a trade-in value.  It will include a free estimate for repairs to put the instrument in Good Playing Condition (GPC), as well as our offerred value for a trade-in allowance for in-store credit, or against another purchase.

 

       

Evaluation for Consignment:  This option is for if you would like us to evaluate your instrument for a possible consignment with us.  You set the selling price, and our fee is 30% of the selling price.  This option will include a free estimate for repairs to put the instrument in Good Playing Condition (required prior to consigning), as well as a suggested selling price for consignment.

 

      

Appraisal:  This option is for if you would like us to simply appraise your instrument, based on our market area.  Note that we are not licensed appraisers, but in most cases can give a current market value of most instruments based on our sales experience and other sources of pricing data.  This option will include a free estimate for repairs to put the instrument in Good Playing Condition (GPC).

 

Hours

Monday - Friday 2 pm - 6 pm

Saturday 10 am  - 2 pm

 

Call us! (608)-756-0018

Please EMAIL for fastest service.

 

Repair times may vary depending on the volume of repairs, but are typically 7-14 days.

The Repair Options:

 We are happy to offer free pickup and delivery of repairs to your home or school, for the ultimate convenience for our customers. 

Please fill out this form and someone will be in touch to schedule a pickup day and time.

2152 W US Highway 14

Janesville, WI  53545